Competency Management Software

Working with Redland will embed an evidential system of competence within your business, develop your staff, deliver better outcomes and protect your reputation.

At Redland we know that competence is key to success. This is even more prevalent in an FCA regulated firm. Ensuring people are competent to carry out their role within an organisation is a central tenet of the FCAs Training and Competence sourcebook (TC).

As regulation continues to evolve and widen, ensuring your systems and controls fully support the management of competency is key. This is where the breadth, depth & potential of Insight puts you a step ahead.

Proper Competency management embeds professionalism across your business.

It is designed to engender and support cultural values, protect your reputation and develop your most valuable asset: your people.

Competent staff conducting themselves professionally and aligned with corporate policy, is not a compliance requirement it is a business imperative.

The widening of regulation focussed on Training and Competency across market sectors means firms must have clear systems, processes and controls to achieve sustained competency management.

modern robust & flexible t&c

Redland’s competence management capability provides:

    • A solution that underpins our clients’ approach to T&C across all required roles
    • Consistent route to competence and on-going competence tracking
    • Business specific competence assessments and record keeping
    • On line competency testing management supporting customer specific testing regimes to ensure ongoing market and technical knowledge
    • Licence framework to prevent unauthorised sales and support career development
    • Integration with existing Learning Management Systems, E-learning and testing materials.
    • A solution to deliver a single view of competency with which to satisfy the related Certification requirements of the SM&CR regime

Our technology platform also provides:

    • Extensive support for the related areas of Continual Professional Development (CPD) under both the Retail Distribution Review (RDR) and the Insurance Distribution Directive requirements (IDD)
    • The ability to manage and track the required activity to attain a ‘Statement of Professional Standing’ (SPS)
    • An individual to have a CPD plan within which to record their activity, learning objectives and reflective learning


    Staff Competency

    Competency-based training shows what employees can achieve after undergoing training or gaining relevant experience in the workplace. When employees are deemed to be competent, this means they can carry out individual tasks effectively, manage a number of different tasks, resolve problems, respond to unforeseen challenges and deal with all the responsibilities that have been assigned to them. Without competence training solutions in place, companies and organisations working in the finance sector can risk missing their targets and falling short of expectations in an increasingly-regulated industry.

    Benefits For Employees and Employers

    Training can be divided into units. When each one is completed, a full qualification can be gained. Competence training benefits both employers and employees and can strengthen relationships between the two. Employers can ensure training and development activities are targeted towards specific goals, ensure frameworks for assessments are established, improve communication standards between themselves and their employees and enhance the quality of their services. During training, skill acquisition can be recorded and tracked effectively, and the costs attached to poor performance can be reduced, with productivity and staff morale being optimised.

    Tracking Employee Achievements

    Employees can learn vital additional skills that their employers’ value and require, and relax in the knowledge that their achievements are being tracked and recognised by their employers. In addition, it enables employees to gain an extra insight into the strategy of the workplace, acquire a deeper understanding of what is required of them and make better, more informed decisions.

    Choose The Pace of Training

    Competence training is not usually restricted to a fixed time period. It aims to show employees what is required to complete specific activities in the workplace to the highest standard. Training can be completed at a pace that suits employers and employees. Rather than receiving grades, employees are simply deemed to be competent once they have met the aims outlined by their employers. Assessments can be repeated until targets are met. During competence training, employees may respond to questions, complete writing activities, create documents or be assessed whilst they are actually showcasing their skills.

    Competence and Compliance

    Competence is the key to success. This is especially true within FCA regulated firms. When competence management is of the highest standard, your business can demonstrate professionalism in everything it does. Competence training can enhance your reputation, help you nurture your team and meet your compliance expectations. Today, firms are required to have clear systems and processes to ensure competency management is effective. Solutions are available that ensure competence tracking is ongoing, assessments are carried out in a thorough manner, records are kept accurately and your team have the market and technical knowledge that they require to fulfil their duties convincingly.

    Getting In Touch With Redland

    At Redland, we can come to your assistance if you require solutions for competence training to benefit employees and employers. Contact Redland today and find out more about our competence training solutions, get in touch with us via +44 (0)1527 871938. You can also reach us by sending a message to

“We were impressed with Redland’s flexibility and responsiveness to system enhancements and the release schedule – they were at times even quicker than advertised.”

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